In case of a medical emergency, please call 911. Our website is not designed to provide assistance for medical emergencies.
As your Care Coordinator, we generally communicate with you by phone and email, but if you have a specific preference, we will communicate with you by any means you prefer (phone, letter, email, text). If you give us your consent, general communications may be made by text. Member-specific email communications will direct you to our Secure Message Center where you can see the entire message. We will also send you by email general health educational materials that might be of interest to you. Please keep in mind that email communications which are not sent through our Secure Message Center, meaning email sent over the internet, are not secure, but by providing us (or by your employer providing us) with your email address you have consented to this method of communication.
QH will use reasonable efforts to include up-to-date and accurate information in the site, but makes no representations, warranty, or assurances as to the accuracy, or completeness of the information provided. QH shall not be liable for any damages or injury resulting from your access, or inability to access, this site or from your reliance on any information provided at this site. Benefits quoted on the website are not a guarantee of payment. All claims must be reviewed for eligibility, plan provisions and medical necessity at the time the claim is received.
On our website we may collect phone numbers, email addresses and postal mail addresses so that we can provide medical and other information to you as a health plan member.
You may choose to receive unencrypted email communications from us that contain your health information. Please be advised that unencrypted email is not secure and there is a risk that these emails could be read by a third party. By choosing to receive unsecure email from us, you acknowledge the inherent risks of email communications and consent to receiving email messages containing your health information.
We may invite comments on this site. We encourage open, honest and authentic conversation. Please use your real name and email address. We do not typically share individual user information with third parties; however, we will disclose user information as required by law or in circumstances where we believe the comments indicate a situation that could be illegal, harmful or dangerous to people or property.
You may not transmit any information or message that contains unlawful, threatening, fraudulent, libelous, defamatory, obscene or abusive information or language. This site may not be used for any illegal or unethical activities. You may not transmit spam, copyrighted materials or other confidential information. Hacking, attempted access or other forms of inappropriate use or access or attempted access to unauthorized areas or information on this site will lead to potential legal prosecution.
QH offers members a text messaging option for certain types of communications. After we obtain your consent, we will text you for:
You can cancel these text messages at any time. Just text “STOP” and we will send you a text to you to confirm that you have been unsubscribed. If you want to receive text messages from QH in the future, just sign up to receive text message communications as you did the first time. Text messages are not secure, and therefore, there is a risk of unauthorized disclosures with text messages.
Message and data rates from your carrier may apply for any message sent to you from us or to us. Check with your provider for more details.
We are not liable for delayed or undelivered messages.
This website is only for use by individuals 18 years of age or older. QH does not knowingly or intentionally collect personal information from children under the age of 18. The content of our website is directed at adults, and therefore this site is intended for use only by adults over the age of 18. By using this website and agreeing to these Terms and Conditions, you warrant and represent that you are at least 18 years of age.
By using this website, you agree to indemnify and hold QH, and all of their officers, employees, predecessors, successors, assigns, attorneys and representatives harmless from any loss, liability, claim or demand, including reasonable attorney's fees, due to or arising out of your use of this website and/or breach of the Terms and Conditions of Use.
QH name and logo and all related identifying trademarks and/or service marks displayed on this site are protected by U.S. copyright laws and use of such names, logos and identifying trademarks and service marks are strictly prohibited. All rights reserved. This material may not be reproduced, displayed, modified or distributed without the express prior written permission of the copyright holder.
Your use of this website is at your own risk. QH is not liable for any direct, indirect, consequential, special, exemplary, punitive or other monetary damages, fees, fines and penalties or liabilities arising from this site or your use of materials posted on this site.
No links may be added to our site without our prior approval.
QH may include links to sites that are not part of QH as a convenience or as general information. QH does not endorse and has not verified the accuracy of the information on these sites. QH is not responsible for the privacy practices or the content of any third party site.
THIS WEBSITE AND ALL CONTENT OF THE WEBSITE ARE PROVIDED TO YOU “AS IS” AND “AS AVAILABLE” AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NONINFRINGEMENT. Some jurisdictions do not allow the disclaimer of implied warranties. In such jurisdictions, the foregoing disclaimer may not apply to you, but shall to the greatest extent permitted by law.
If you have any questions or concerns about the use of this website and our other digital channels, please contact: email@example.com
Updated: January 11, 2022